How can I track my package?
If tracking information is available, you may track your package through the Your Orders page. Click "Track Package" beside the delivery you need to follow.
Why orders do not qualify for FREE Shipping
Both items ordered plus the shipping address must be eligible for FREE Shipping. FREE Shipping page has more details in regards to what items and addresses qualify.
To take advantage of FREE Shipping:
- Place a minimum of $25 of eligible products inside of your Shopping Cart.
- Proceed to checkout.
- Ship your items to one particular U.S. address.
- Select "Group my items into as few shipments as possible" as your shipping preference.
- Select FREE Shipping as your shipping speed. Your order will be delivered within 5-9 working days after all of your items are available to ship (including pre-order items).
- Place your order, and enjoy the free postage!
We gladly accepts orders from all around the world. Available products, shipping rates and costs can vary based on the delivery address for the order.
To view the shipping rate information specific for your order's destination, find your region.
There may be limitations on where and whether vendors offer international shipping. For more info, visit our the vendors international shipping details page.
Your packages could be controlled by the customs fees and import duties of the country that you've your order shipped. These charges will almost always be the recipient's responsibility. For additional details, check out Restrictions (which apply at all international shipments) and Import Fees Deposits within the resellers Foreign shipping page.
The following items can be shipped to just about all destinations outside of the U.S.:
- VHS videos
Additionally, some products inside the following categories:
- consumer electronics
- health and personal care
- industrial and scientific
- pet supplies
- sports equipment
May be shipped to the following countries:
- Costa Rica
- Czech Republic
- Hong Kong
- New Zealand
- Saudi Arabia
- South Africa
- South Korea
All products shipped to these countries via Priority International Shipping, as well as in certain instances product shipped via Standard or Expedited International Shipping, are included in the program and an import fees deposit is collected on them. For more information regarding this service sell the vendors shipping information and facts document.
* Note: Books that demand special handling as they are extremely heavy (such as, multi-volume sets) cannot be shipped beyond the U.S. Should this be so, it is noted on the product detail page.Returns & Replacements
This conditions (including, if applicable, terms associated with the Import Fee Deposit) also apply to the shipment of any replacement item that may be shipped if there is a problem with the shipment. Any time you return a product to us, you'll be the exporter within the destination country. Title and chance of loss transfer to us upon receipt at our fulfillment centers. For additional information please utilize "Contact Us" form page.
Customs, Duties, and Taxes
You will be accountable for assuring the product can be lawfully imported to the destination country. When ordering the recipient will be the importer of record and will follow all guidelines of the destination country. Orders that are shipped to countries outside of the United States might be governed by import taxes, customs duties and costs levied via the destination country. The recipient of an internationally shipment may be governed by such import taxes, customs duties and fees, which are levied when a shipment reaches your country. Additional charges for customs clearance have to be borne with the recipient; we've no power over these charges and cannot predict whatever they could be. Customs policies vary widely from nation to nation; you need to call your local customs office for more information. When customs clearance procedures are required, there may be delays beyond our original delivery estimates.
Shipping Costs and Times by Geographical Region
When orders shipped internationally get to the destination country, they are often controlled by customs clearance procedures which can cause delays beyond original delivery estimates.
Dealers could possibly have policies that vary from our conditions and terms. For items you have purchased from the vendor, please visit the applicable seller's policies for the other conditions and terms that may affect your purchase of such products.
Shipping to APO, FPO, or DPO Addresses
Standard Shipping Deliveries can take longer--up to A three week period for APO, FPO, or DPO addresses.
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